1. WHAT ARE COOKIES AND OTHER TRACKING TOOLS?

Cookies are small files stored by most internet browsers to track visitor information and enable Sonova to make its web-offering more relevant to you. During your visit to our website, Sonova uses four kind of cookies. Their retention period depends on each country and the relevant applicable law. 

Other tracking tools are any ‘passive’ tracking tool, for example: fingerprinting, web beacons (or invisible pixels or web bugs), cookie "flash" (or shared objects), or any technology that helps to identify the user’s device, or operating system, by collecting all or part of the information on the specific user-selected configuration of that device.

2. WHAT COOKIES DO WE USE and why? 

  • Strictly necessary cookies: these cookies are necessary for us to provide you with the basics functionalities of our website and cannot be switched off in our systems. 

  • Performance and analytical cookies: these cookies allow us to count visits and traffic sources in order to measure and improve the performance of our website.

  • Functional cookies: these cookies are used to provide enhanced functionality and personalization during your visit.

  • Targeting or advertising cookies: these cookies may be set through our website by our advertising partners to build a profile of your interests and propose you relevant adverts. 

Some of the cookies used by our websites are set by us, and some are set by third parties on Sonova’s behalf. 

Please find below a list of all cookies and other tracking tools used by this website:

 

Cookies or other tracking tools 

 

 

Category 

 

 

Lifespan 

 

 

Third or own cookie 

 

 

OptanonAlertBoxClosed 

 

 

Stricly necessary cookie 

 

 

5 months 

 

 

Own cookie 

 

 

auth 

 

 

Stricly necessary cookie 

 

 

Session 

 

 

Own cookie 

 

 

OptanonConsent 

 

 

Stricly necessary cookie 

 

 

5 months 

 

 

Own cookie 

 

 

JSESSIONID 

 

 

Stricly necessary cookie 

 

 

Session 

 

 

Own cookie 

 

 

X-Mapping-xxxxxxxx 

 

 

Stricly necessary cookie 

 

 

Session 

 

 

Own cookie 

 

 

 

 

Stricly necessary cookie 

 

 

1 year 

 

 

Third Party 

 

Privacy Policy 

 

_uetvid 

 

 

Performance and analytical cookie 

 

 

1 year 

 

 

Own cookie 

 

 

_clsk 

 

 

Performance and analytical cookie 

 

 

Session 

 

 

Own cookie 

 

 

_clck 

 

 

Performance and analytical cookie 

 

 

1 year 

 

 

Own cookie 

 

 

ANONCHK 

 

 

Performance and analytical cookie 

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

MUID 

 

 

Performance and analytical cookie 

 

 

 

 

Third Party 

 

Privacy Policy 

 

SM 

 

 

Performance and analytical cookie 

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

CLID 

 

 

Performance and analytical cookie 

 

 

 

 

Third Party 

 

Privacy Policy 

 

__stripe_sid 

 

 

Functional cookie 

 

 

Session 

 

 

Own cookie 

 

 

__stripe_mid 

 

 

Functional cookie 

 

 

1 years 

 

 

Own cookie 

 

 

MR 

 

 

Functional cookie 

 

 

6 days 

 

 

Third  Party 

 

Privacy Policy 

 

X-Salesforce-CHAT 

 

 

Functional cookie 

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

_uetsid 

 

 

Targeting or advertising cookies 

 

 

Session 

 

 

Own cookie 

 

 

_gcl_au 

 

 

Targeting or advertising cookies 

 

 

2 months 

 

 

Own cookie 

 

 

_fbp 

 

 

Targeting or advertising cookies 

 

 

2 months 

 

 

Own cookie 

 

 

ud 

 

 

Targeting or advertising cookies 

 

 

3 months 

 

 

Third Party 

 

 

CSDT 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

MSPTC 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party  

 

Privacy Policy  

 

KRTBCOOKIE_xxxx 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party  

 

Privacy Policy  

 

did 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

uid-bp-xxxxx 

 

 

Targeting or advertising cookies  

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

_rxuuid 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

uid_ 

 

 

Targeting or advertising cookies  

 

 

6 days 

 

 

Third Party 

 

Privacy Policy 

 

IDE 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

pxrc 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

bcookie 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

anj 

 

 

Targeting or advertising cookies  

 

 

2 months 

 

 

Third Party 

 

Privacy Policy 

 

intentIQCDate 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

lidc 

 

 

Targeting or advertising cookies  

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

rlas3 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

TestIfCookieP 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

DNT 

 

 

Targeting or advertising cookies  

 

 

9 years 

 

 

Third Party 

 

Privacy Policy 

 

ad-privacy 

 

 

Targeting or advertising cookies  

 

 

5 years 

 

 

Third Party 

 

Privacy Policy 

 

MUID 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

__141_cid 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

MR 

 

 

Targeting or advertising cookies  

 

 

6 days 

 

 

Third Party 

 

Privacy Policy 

 

A3 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

bkpa 

 

 

Targeting or advertising cookies  

 

 

6 months 

 

 

Third Party 

 

Privacy Policy 

 

IQver 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

nnls 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

pxrc 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

pid 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

pbw 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

TapAd_3WAY_SYNCS 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

didts 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

khaos 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

SRM_B 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

ASDT 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

IDSYNC 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

ad-id 

 

 

Targeting or advertising cookies  

 

 

6 months 

 

 

Third Party 

 

Privacy Policy 

 

audit 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party  

 

Privacy Policy 

 

anHistory 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

TapAd_TS 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

suid 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

EE 

 

 

Targeting or advertising cookies  

 

 

3 months 

 

 

Third Party 

 

Privacy Policy 

 

intentIQ 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

MR 

 

 

Targeting or advertising cookies  

 

 

6 days 

 

 

Third Party 

 

Privacy Policy 

 

IQPData 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

TapAd_DID 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

PugT 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

__ioxxxxxxxxxxxxxx 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

TestIfCookie 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

tluid 

 

 

Targeting or advertising cookies  

 

 

2 months 

 

 

Third Party 

 

Privacy Policy 

 

UID 

 

 

Targeting or advertising cookies  

 

 

1 months 

 

 

Third Party 

 

Privacy Policy 

 

suid_legacy 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

uuid2 

 

 

Targeting or advertising cookies  

 

 

2 months 

 

 

Third Party 

 

Privacy Policy 

 

test_cookie 

 

 

Targeting or advertising cookies  

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

ab 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

receive-cookie-deprecation 

 

 

Targeting or advertising cookies  

 

 

2 months 

 

 

Third Party 

 

Privacy Policy 

 

bku 

 

 

Targeting or advertising cookies  

 

 

6 months 

 

 

Third Party 

 

Privacy Policy 

 

li_sugr 

 

 

Targeting or advertising cookies  

 

 

2 months 

 

 

Third Party 

 

Privacy Policy 

 

tluidp 

 

 

Targeting or advertising cookies  

 

 

2 months 

 

 

Third Party 

 

Privacy Policy 

 

ljt_reader 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

_ljtrtb_2 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

khaos_p 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

_rxuuid 

 

 

Targeting or advertising cookies  

 

 

1 years 

 

 

Third Party 

 

Privacy Policy 

 

_cc_cc 

 

 

Targeting or advertising cookies  

 

 

Session 

 

 

Third Party 

 

Privacy Policy 

 

anProfile 

 

 

Targeting or advertising cookies  

 

 

5 months 

 

 

Third Party 

 

Privacy Policy 

 

audit_p 

 

 

Targeting or advertising cookies  

 

 

1 years  

 

 

Third Party 

 

Privacy Policy 

3. HOW TO MANAGE COOKIES? 

Each type of cookies reflects a specific purpose, on our website you can easily consent specifically to each purpose. By accepting all cookies, you will have a fully personalized web experience. We allow you to choose which types of cookies you accept or block, but it may impact your experience on the website and the services we offer. Nevertheless, you can use the service even in case of refusal to consent some cookies, except for strictly necessary cookies.  

To withdraw or modify your consent click "cookie preferences" button in the footer.


If you are not interested in the advantages of our Cookies, the “Help “function of your browser can provide instructions on how to prevent Cookies or delete existing Cookies. Also, you can learn how to block all new Cookies on your browser and which configuration steps are required to receive a notification about new Cookies.  

In any case, your choice (consent/refusal) will be kept for a period of 6 months.  

Very helpful information on Cookies in general can be accessed on these websites:  http://www.allaboutcookies.org/ or https://cookiepedia.co.uk  

4. HOW TO CONTACT US?

For any questions, comments, or concerns about this Policy, or in order to exercise your privacy rights permitted by applicable law related to Personal Data, please contact our Data Protection Officer at the following e-mail address: privacy@sonova.com.

For further information please consult our web and cookie policy.