Our Premium Care package is more than just a service; it's an exclusive hearing experience. With our comprehensive support and extended warranty, you can focus on what truly matters - enjoying the sounds of life. 

  1. Empower your hearing journey: We believe in the power of self-care. That's why our package includes a Care kit for preventive maintenance, support pages and how-to videos accessible to each member. This approach ensures you have all the resources you need, wherever you go, and whenever you want for a satisfying hearing experience. 
  2. Exclusive priority line: As a Premium care member, you’ll enjoy a preferred status with access to our priority line. We ensure you a faster response times and personalized support (only available in U.S.). 
  3. Extended warranty for peace of mind: We understand that peace of mind is crucial in your hearing journey. That's why our Premium care package comes with an extended warranty to 5 years, complete with a one-time replacement policy for hearing aids lost or damaged beyond repair within this period. You can be assured knowing that we've got you covered.  

Invest in our premium care package today and experience the difference of empowered hearing. 

Whether this is your first hearing aid or your next device, we want you to have the best possible experience from when you are first fit and beyond.  

As a Premium care member you’ll receive a Care kit  that you can use to take care of your own devices every day of the year. Your Care kit contains: 

  • Care guide that includes instructions for daily, weekly and monthly maintenance
  • 1 cleaning spray
  • 52 wet wipes
  • 24 CeruStop wax filters (3 packages)  

Plus, your hearing care professional will complete the kit by adding 24 domes (12 domes for each ear) in your correct size. And the best part is that you’ll receive a yearly refill of these much needed supplies yearly for a total of 5 years! 

In addition to the calendar found in the Care guide, you can set up a monthly reminder in the Easy Line Remote app to remember to change your domes and wax filters. 

We’re here to help you with Sonite R! Contact our team by sending in your request form.